cover 7 Days Replacement Guarantee for all physical products sold on
Gogadgets.com.bd. Refund is only applicable to the canceled order items due to
REQUIREMENT FOR A VALID RETURN:
of purchase (order number, invoice, etc)
for return has to be valid and return acceptance conditions met (check out
VALID CONDITIONS AND REASONS TO RETURN AN
of wrong product
of defective product
of the products with missing parts
content on the website
CONDITIONS AND REASONS TO RETURN A RFL
cannot be returned once received by the customer.
- Customers are requested
to check the product before receiving the product(s).
CANCELLATION & REFUND DUE TO PRODUCT
of the ordered items is subject to availability of the products at our
vendor's depot/warehouse/store. We may cancel any order within 4 working
days if the stock of the ordered item(s) is temporarily unavailable.
such a case, if the customer has already made an advance payment against
the order, the customer will receive a full refund, if not received any
cashback, within 1-7 working days. Received Cashback amount will be
adjusted with the refund amount.
the refund amount is below Tk 300, the refund amount will be disbursed
through bKash/Mobile Wallet account of the customer.
the refund amount is below Tk 50, the refund amount will be disbursed as
mobile top-up/recharge to the customer.
payment is required for the delivery of certain vendors' products. We may
cancel any order if the advance payment is not made by the customer for
RETURN/REPLACEMENT GUARANTEE MAY NOT APPLY IN
ANY OF THE FOLLOWING CONDITIONS:
Damages due to misuse of the product
• Incidental damage due to malfunctioning of product
• Any consumable item which has been used or installed
• Innerwear, lingerie, socks and clothing freebies
• Products with tampered or missing serial / UPC numbers
• Any damage/defect which is not covered under the manufacturer's warranty
• Any product that is returned without all original packaging and accessories,
including the box, manufacturer's packaging if any, and all other items
originally included with the product(s) delivered.